Tania Jaen

Tania Jaen currently serves as an Operations Manager at Molina Healthcare, beginning in November 2023. Prior to this, Tania held the position of Patient Support Supervisor at Optum from June 2022 to November 2023, where responsibilities included supervising department operations, managing workflows and staffing, and drafting policies. Tania has extensive experience in customer care and claims supervision, having worked at Blue Shield of California and as a Customer Care Supervisor at Blue Shield / Care 1st. Tania’s career at Molina Healthcare included various supervisory roles, along with a background in medical insurance billing from a previous position with Dr. Dorne. Tania holds an Associate's degree in Business Administration and Management from Cerritos College and a License Certificate in Medical Insurance Specialist/Medical Biller from Bryman College.