Frauke Van der Stichelen is an experienced professional in customer success and management, currently serving as a Senior Customer Success Manager at Mollie since July 2021, focusing on the growth of major Belgian clients. Prior to this role, Frauke held the position of Head of Customer Success at SweepBright, driving the digital transformation of real estate sales processes. Previously, Frauke contributed to the development of the Customer Success department at Lobbi Hotel Software, where responsibilities included account management, customer support, and feature request translation. Early career experiences include marketing management at Veranda's Willems and various front office roles in the hospitality industry. Frauke holds multiple degrees, including a Master's in Marketing Management from KU Leuven and a Professional Bachelor's in Hotel Management.
March, 2023 - present
July, 2021