Margot Delamare is a seasoned professional in program management and change management, currently serving as a Senior Program Manager at Mollie since February 2021. Margot has led implementation processes for new products and operational changes, and developed impact analysis methods to ensure successful transitions. Prior experience at Booking.com from February 2014 to February 2021 includes roles such as EMEA Customer Service Change Specialist, where Margot scoped change impacts and fostered stakeholder alignment, and CS Partner Team Leader, managing a team while driving innovation and recruitment efforts. Margot's background also encompasses multilingual capabilities, teaching, and logistics management, supported by a Master's degree in Conference Interpreting from London Metropolitan University and several degrees in Applied Foreign Languages.
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