Henry Serpas

Henry Serpas started their work experience in 2012 as a Lead Staff Reporter at Southeastern Louisiana University's U Reporter. Henry was later promoted to Editor-in-Chief, overseeing digital and print production and managing a team of 10 reporters. In 2015, they worked as a Junior Editor at Offbeat Magazine, where they wrote, edited, and produced content and managed social media platforms. Henry then joined The Steak Knife as a Head Server, setting performance standards and collaborating with management to improve sales processes. In 2018, Serpas joined UPS as an Operations Manager, where they led a team of 30+ employees and successfully managed a large increase in ecommerce/volume during the COVID-19 pandemic. Currently, they are working as a Customer Operations Representative at MoLo Solutions.

Henry Serpas earned a Bachelor of Arts degree in Mass Communication/Multi-Platform Journalism from Southeastern Louisiana University. In addition to their formal education, they have obtained several certifications from LinkedIn, including "Harnessing Change to Unleash Your Potential," "All You Have to Do Is Ask: How to Ask for Help When You Need It," "Boosting Your Confidence, Public Speaking and Performance," "Communication within Teams," "Digital Body Language," "Giving and Receiving Feedback," "Improving Your Listening Skills," "Speaking Confidently and Effectively," "Communicating with Emotional Intelligence," "Creating Behavioral Change that Lasts," "How to Beat Workplace Loneliness," "Leading through Chaos," "Reframing: The Power of Changing Your Perspective," "Staying Positive in the Face of Negativity," and "Use Your Strengths for Impact and Influence at Work."