Ilana Irroni

Ilana Irroni is an accomplished Enterprise Customer Success Manager at monday.com since December 2022, bringing extensive experience in customer success and account management. Previously serving as a Senior Customer Success Manager at Fornova and as an Account Manager at Booking.com, Ilana excelled in managing key accounts, optimizing revenue, and developing tailor-made solutions. Additional roles at Booking.com included Junior Account Manager and Content Language Specialist, where Ilana focused on client communication, onboarding, and localization projects. Earlier career experiences at advertising agencies and Mizrahi-Tefahot Bank further honed skills in account management, marketing strategy, and client relations.