Jonathon Hwong

Jonathon Hwong is a seasoned professional in customer success and implementation management, currently serving as a Senior Scale Customer Success Manager for Strategic Accounts at monday.com since January 2022. Previously, Jonathon held the role of Implementation Success Manager at Apex Learning from August 2019 to December 2021 and served in various positions, including Manager of Customer Success and Implementation Account Manager at Discovery Education from June 2011 to August 2019. With a strong focus on integrating digital educational services, Jonathon has effectively managed over 200 accounts simultaneously, fostering strategic relationships with district leaders and educators while supporting their goals through detailed project plans, professional development, and stakeholder communication. Jonathon holds a Double B.A. in Economics and Government & Politics from the University of Maryland.