Maggie Harwood

Maggie Harwood is an experienced Customer Success Manager with a strong background in consulting for enterprise-level clients. Currently at monday.com, Maggie focuses on customer success, following a tenure at Harvard Business Publishing Corporate Learning where strategic partnerships with Fortune 500 Companies were established to enhance their learning and development initiatives. Prior to that, Maggie served as a Senior Customer Success Manager at Nylas, earning recognition for driving customer retention and satisfaction. Earlier roles included customer success and admissions positions at 2U, where Maggie significantly contributed to student retention and sales performance for the Harvard Business Analytics Program. Maggie's educational background includes a Bachelor's degree in Psychology and Education from Colorado College, complemented by studies in Liberal Arts & Business during a program abroad.