Andrea Delgado Rodriguez

Andrea Delgado Rodriguez is a skilled professional with extensive experience in technical customer support and quality assurance. Currently serving as a Technical Customer Support Coordinator at Mondly by Pearson since March 2024, Andrea previously worked at GuruWalk from July 2019 to October 2023, holding roles such as Quality Assurance Analyst, Office Manager, Head of Customer Care, and Human Resources Assistant. These roles involved responsibilities ranging from test planning and execution to enhancing customer service processes and managing office operations. Andrea's career also includes experience in translation, customer service, engineering assistance, and academic monitoring, complemented by a Master's degree in Sustainable Tourism and a Bachelor's degree in Industrial Engineering from Universidad Pontificia Bolivariana.