Jyotsana .

Jyotsana is a skilled System Administrator at Moneris since March 2023, with prior experience as a Cloud Ops Engineering Senior Analyst at Accenture from January 2021 to January 2023. Jyotsana has a solid background in technical support, having served as a Subject Matter Expert, Technical Support Engineer, and Technical Support Associate at Convergys from March 2018 to January 2021. Earlier experience includes working as an Infrastructure and Network Planning Analyst at BT from March 2016 to March 2018. Jyotsana holds a Postgraduate Degree in Business Administration with a focus on Management and Operations from York University, completed in December 2022, and a Bachelor's of Technology in Electronics and Communications Engineering from ITM University, Gurgaon, obtained in May 2015.