Katarzyna Kaliszewska

Customer Service Excellence Manager at MoneyGram

Katarzyna Kaliszewska is an accomplished professional specializing in customer service excellence and project management, currently serving as the Customer Service Excellence Manager at MoneyGram since October 2020. Responsibilities include managing employee performance, streamlining data management processes, and enhancing customer service levels through data analysis and stakeholder collaboration. Previously, Katarzyna held roles such as Senior Customer Service Excellence Analyst at MoneyGram and Project Manager at Tylko, where significant contributions were made to operational improvements and customer experience optimization. Educational credentials include postgraduate degrees in Project Management and Management Psychology, as well as a master's degree in Applied Linguistics.

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