Hilmi Y.

Hilmi Y. has a diverse work experience starting in 2017 as a Research Assistant at UTeM. In 2018, they worked as a Mechanical, Electrical, and Plumbing Engineer at Gabungan AQRS Berhad (GBG) for a construction project. In 2020, they joined GD EXPRESS SDN BHD as a Customer Service Representative, handling customer inquiries and providing solutions. In 2021, they served as a Senior Assistant Director at the Attorney General Chambers, managing asset management procedures and providing technical support. In 2022, they worked as a Service Desk Agent at Strateq Systems Sdn Bhd, responding to technical assistance requests and resolving system or equipment issues. From 2021 to 2023, they worked as a Freelance IT Support, providing on-site IT support for various government agencies and private entities. Currently, Hilmi Y. is working at MoneyLion as a Service Desk Analyst.

Hilmi Y. pursued their education from 2013 to 2018 at Universiti Teknikal Malaysia Melaka, where they earned a Bachelor's degree in Mechanical Engineering. In addition, Hilmi Y. obtained certification in Technical Support Fundamentals from Coursera in October 2020.