Henrik Kraft

Henrik Kraft is a Customer Success Manager at MongoDB, starting in September 2024, following a role as Senior Customer Success Manager at Next One Technology from November 2020 to August 2024, where responsibilities included bridging sales and customer support, ensuring quick time-to-value for customers, and fostering customer loyalty. Prior experience includes positions as Sales Development Manager at Förenade byggnads ingenjörer (FBI) and various roles at Saab and Comet Consular Services, as well as customer service positions at Webhallen Sverige AB. Henrik holds a Bachelor's degree in Building Engineering from Mälardalen University, obtained between 2017 and 2020, and has prior education from Klara Norra Gymnasium.