Jin Feng

Jin Feng has over 20 years of experience in the technology industry. They started their career as a pre-sale engineer at Hewlett Packard Enterprise in 1999. In 2004, they joined IBM as a Technical Support Specialist and later moved on to become a Technical Escalation Manager, where they worked as a single point of contact for severity 1 and executive level customer escalations in APAC. They collaborated with the entire storage division to resolve escalations and became the go-to person for customer escalations in the region. In 2023, Jin Feng joined MongoDB as an Escalation Manager.

Jin Feng's education history includes a Master of Business Administration (MBA) degree from the University of Technology Sydney, which was obtained from 2000 to 2003. Prior to that, from 1989 to 1993, Jin Feng completed a Bachelor of Engineering (BE) degree in Computer Engineering from Shanghai University. In addition to their formal education, Jin Feng has obtained various certifications related to MongoDB, such as "Connecting to a MongoDB Database," "Getting Started with MongoDB Atlas," "MongoDB Aggregation," "MongoDB CRUD Operations: Insert and Find Documents," "MongoDB CRUD Operations: Modifying Query Results," "MongoDB CRUD Operations: Replace and Delete Documents," "MongoDB Data Modeling Intro," "MongoDB Indexes," "MongoDB Transactions," and "MongoDB and the Document Model." These certifications were obtained in August 2023 from MongoDB as the institution.