Luis Gutierrez has a strong background in customer success and account management. Luis began their career as an Account Manager at Flex in October 2015 and held this role until January 2018. Following that, they joined Medallia as an Inside Sales representative for the LATAM region from January 2018 to February 2019. Luis then transitioned to a Customer Success Manager role at MongoDB in February 2019 and worked in this position until May 2020. Luis was then promoted to the position of Senior Customer Success Manager and held this role until August 2021. Currently, Luis is serving as the Manager of Customer Success - LATAM & US at MongoDB, a role they assumed in August 2021.
Luis Gutierrez earned a Bachelor's Degree in International Business from Universidad Regiomontana S.C. from 2008 to 2011. Additionally, they obtained several certifications including New Hire Technical Training from MongoDB in February 2020, MongoDB M001 from MongoDB in April 2018, Technical Bootcamp from Medallia in March 2018, and Six-Sigma from Flex in January 2016. Luis also completed the Emerging Leaders Program-ELP at Flex, although the specific month and year are not provided.
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