Meritxell Sala

Meritxell Sala has held various customer success and account management roles throughout their career. Meritxell began their career in 2006 with a traineeship at the United Nations in the Interpretation Service. From there, they took on a traineeship in International Trade at ACCIÓ in 2008. In 2009, they joined MYKITA GmbH as an Export Coordinator for AMER and EMEA regions.

Their experience in sales and customer support was gained at Etsy from 2012-2013, and they then moved on to a role as a Sales Executive for EMEA and LATAM regions at ezeep by ThinPrint Cloud Services from 2013-2014. In 2014, they served as an Account Manager for Spain and Portugal at GetYourGuide.

Meritxell then joined Camaloon in 2016 as an Account Manager for DACH. Meritxell transitioned to customer success roles at Adobe, starting as a Customer Success Manager for Creative and Document Cloud, EMEA from 2017-2018, and then moving on to become a Customer Success Manager for Experience Cloud, EMEA from 2018-2019.

Most recently, they have worked at MongoDB, starting as a Customer Success Manager from 2019-2021, and then transitioning to the role of Senior Customer Success Manager from 2021 to the present (with an ongoing tenure).

Overall, Meritxell Sala has a strong background in customer success and account management, with experience in industries such as technology, e-commerce, and creative software.

Meritxell Sala holds a Master's degree in Sales Management from Universitat de Barcelona. Prior to that, they completed their Bachelor's Degree in Translation & Interpreting at Universitat de Vic – Universitat Central de Catalunya. Meritxell has also obtained additional certifications, including a Diploma in Digital Marketing from the Digital Marketing Institute, Executive Influence training from 2Win!, and a Customer Success Manager certification from Gainsight. Meritxell obtained these certifications in May 2019, March 2019, and January 2019, respectively.