Steven Troup

Steven Troup has a diverse work experience spanning several industries. Steven is currently employed at MongoDB as a Senior Enterprise Customer Success Manager for the New England & Great Lakes region. In this role, they build trusted relationships with clients, serves as a strategic advisor, and promotes the adoption of MongoDB technology. Prior to joining MongoDB, Steven worked at Trustpilot as a Strategic Customer Success Manager, where they helped businesses turn consumer feedback into positive business results. Steven also has experience at LinkedIn, where they worked as an Account Executive and on the Trial Team, generating new leads, managing client relationships, and facilitating customer engagement. Before moving into the tech industry, Steven was a National Sales Executive at Paycor, where they focused on HR and payroll management solutions. Steven has also held various positions at Paycor, including Market Client Sales Executive and Sales Development Representative. Additionally, Steven has served as an Assistant Lacrosse Coach at Turpin High School and was a College Student/Athlete at Lycoming College.

Steven Troup attended Lycoming College from 2011 to 2015, where they studied Business/Corporate Communications. Prior to that, they graduated from Pittsford-Mendon High School in 2011. In addition to their formal education, Steven obtained a certification in "Driving Results for Customer Success" from JB Sales in June 2021.