Wofai Obongha

Wofai Obongha is a dedicated professional with extensive experience in customer service and relations, currently working in Customer Success messaging at Moniepoint Group since May 2024, where exceptional customer interaction is prioritized. Previous roles include Customer Relations Team Lead and Customer Relations Officer at PATRICIA, focusing on delivering comprehensive support and engaging with customers to resolve concerns effectively. Wofai's background also includes guest service at Filmhouse Group and experience in front office management at Proof Hotel and Lounge, emphasizing professional service and guest experience. Early career contributions include roles in customer care at Jumia Nigeria and operations management at Topnotch Concierge Services, showcasing strong problem-solving skills and team leadership. Wofai holds a National Diploma in Mechanical Engineering from The Polytechnic Ibadan, completed in 2017.