Faheed J

Faheed J is an experienced professional in customer success and data analysis. Currently serving as an Assistant Customer Success Manager at Monk Commerce since March 2023, Faheed provides exceptional customer support by addressing inquiries and resolving issues. Previously, as a Customer Success Associate at Vajro from January 2022 to March 2023, Faheed guided new customers through onboarding and managed relationships to understand their needs. At NielsenIQ, from August 2021 to January 2022, Faheed worked as a data processing analyst, focusing on analyzing FMCG goods for major US retailers and conducting market research. Additionally, Faheed gained experience as a Content Writer intern at Tagalys, where responsibilities included managing Knowledge Base articles and customer integration. Faheed holds a Bachelor of Business Administration from SRM IST Chennai, completed in 2021.