AG

Andrea Gibson

Partner Success Manager at Monsido

Andrea Gibson has a diverse work experience that spans various roles and industries. Andrea began their career in 2012 as a Family Based Safety Service Worker at Child Protective Services. Andrea then transitioned to a role as a Qualified Intellectual Disability Professional at Austin State Supportive Living Center in 2013. In 2014, Andrea became an Adult Protective Service In-Home Investigator at the Department of Family and Protective Services.

In 2016, they joined MBF Agency as a Director, where they managed all aspects of the company's senior care business, including marketing, sales, recruiting, screening, training, and placements/scheduling. Andrea also established and maintained business-to-business relationships to increase referral sources. Andrea left MBF Agency in 2018 to join the Austin Plastic Surgery Institute and Skin Care Clinic as an Operations Manager. In this role, they managed marketing and sales, supported daily patient interactions, developed marketing strategies, and assessed operations to ensure adequate care and services.

After working at the Austin Plastic Surgery Institute and Skin Care Clinic for three years, Andrea moved on to become a Customer Success/Account Manager at Social Pinpoint in 2021. There, they provided customer support and managed accounts for the company's clients. In 2022, Andrea joined Monsido - powered by CivicPlus as a Partner Success Manager, where they are responsible for ensuring the success and satisfaction of partners.

Throughout their career, Andrea has exhibited strong management, customer service, and organizational skills. Andrea has experience in both the healthcare and technology sectors, demonstrating their adaptability and versatility.

Andrea Gibson holds a Bachelor's degree in Social Work from Texas State University. No further details regarding the start and end year of the degree program are provided.

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Timeline

  • Partner Success Manager

    April, 2022 - present

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