Michelle Seymour

Michelle Seymour is a seasoned professional with extensive experience in customer experience management and retail operations. Currently serving as the Customer Experience Manager at Monument Chevrolet since May 2016, Michelle has successfully increased the Customer Satisfaction Index (CSI) score by over 20% year over year and has developed collaborative relationships across the organization by leveraging customer insights. Prior to this role, Michelle was the Store Manager at Chico's FAS, Inc., where strategic objectives were set in collaboration with the District Manager. Previous positions also include Office Manager and Wellness Coach at a Chiropractic Clinic and Office Manager and Patient Coordinator at an Oral and Maxillofacial Clinic, showcasing a strong background in operational management and patient care. Michelle holds an educational background from San Jacinto College from 1989 to 1991.