Monumental Sports & Entertainment
Greg Monares has extensive experience in partnership operations and customer service within the sports and entertainment industry. Currently, as Senior Director of Global Partnership Operations at Monumental Sports & Entertainment since July 2010, Greg has held multiple senior director roles, including Global Partnership Solutions and Customer Solutions. Prior to this, Greg spent over a decade at Washington Capitals, where responsibilities included Senior Director of Guest Services and Director of Customer Service. Greg's career began at Washington Sports and Entertainment as a Customer Service Coordinator from 1996 to 1998. Academic credentials include a degree from the University of Maryland, earned between 1991 and 1996.
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Monumental Sports & Entertainment
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Monumental Sports & Entertainment is a values driven organization that owns six different teams, including the Washington Wizards. Our leaders and our employees share a common passion and enthusiasm for bringing fans the ultimate experience, first-class customer service, and exceptional teams that compete with the best year after year. To deliver these outcomes, we stay transparent, nimble and always ready to take a calculated risk. We also strive to raise the game internally, keeping a sharp focus on measurable performance, data-driven decisions and a culture of teamwork and collaboration from our leaders all the way down to our interns. By treating each other with respect, honesty and integrity we continue to help each other remain humble and have fun. After all, we are in the business of happiness.