Megan Max

Megan Max, CVP, currently serves as the Senior Manager of Guest Experience at Monumental Sports & Entertainment since July 2021, previously holding the position of Manager of Guest Experience. Prior experience includes the role of Events Manager at S.A.F.E. Management, where responsibilities involved supervising staff for large events, managing COVID protocol adaptations, and collaborating with various departments. As Guest Experience Manager at Kennesaw State University, significant achievements included overseeing event logistics, developing a comprehensive guest services training program, and serving as a liaison for safety inspections. Additional roles include Supervisor of Guest Experience for the Washington Nationals, Front of House Manager at Kauffman Center for the Performing Arts, and various positions in client service and sales. Megan holds a degree in Finance from Florida State University and maintains a focus on enhancing guest services and operational efficiency.