Rachael Burke

Lead QA Analyst at Monzo

Rachael Burke's work experience includes being a Lead QA Analyst at Monzo Bank since 2022. Prior to this, they worked at Aviva from 2014 to 2021 in various roles such as Complaints System Developer and Quality Assurance System Developer & Reports. Their responsibilities involved controlling and configuring Aviva's complaints systems, supporting and improving workflow solutions, and conducting testing. Rachael also managed the Quality Assurance system and performed detailed testing on changes and upgrades. Before Aviva, Rachael worked at Voice Marketing Ltd from 2009 to 2014, holding positions such as Compliance Manager, Senior Quality Manager, Quality Manager, and Team Leader.

Rachael Burke attended Meadowhead Secondary School from 1996 to 2001. However, no degree or field of study is mentioned for this period. From 2001 to 2003, they enrolled at Sheffield College, where they obtained a Btec National Diploma in Fine Art and Design. Additional to their education, they obtained a certification in RO1 - Financial services, regulation and ethics from Cii in July 2015.

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