SJ L.

Personal Banking Product Support Lead at Monzo

SJ L. has a diverse work experience in various roles. From 2008 to 2010, SJ L. worked as a Sales Administration Assistant at Care Choices Ltd, where they handled various administrative tasks and managed phone calls and emails. From 2010 to 2011, they worked as an Administration Assistant at Cornwall Council, providing general administrative support to a busy department.

In 2011, SJ L. worked as an Administration Assistant at the Welsh Local Government Association, where they were responsible for various tasks related to the National Exercise Referral program and provided support to the program director.

From 2012 to 2016, at Applingua Ltd, SJ L. held multiple roles including Marketing & Communications Assistant, Marketing & Communications Manager, and Project Manager. They were involved in project management and communication tasks.

In 2013, SJ L. started working as a Freelance Web Designer, handling web design projects independently.

From 2016 to 2016, SJ L. worked as an Office Manager at Nudjed.

Finally, SJ L. joined Monzo Bank in 2018 and held several roles including Customer Operations, Customer Support Team Lead, COps Partner, and currently, they are working as a Personal Banking Product Support Lead.

SJ L. attended Penryn Sports College from 1994 to 1999, where they earned their GCSEs. They then attended Truro College from 1999 to 2001 for their A'Levels. Finally, SJ L. pursued a BSC Hons degree in Advertising & Marketing Communications at Demontfort University from 2003 to 2005.

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