Tracy Swasey

Enterprise Customer Success Manager at Mood Media

Tracy Swasey has a strong background in customer service and management, with experience in various industries such as retail, legal, and technology. Tracy has held positions such as Sales Associate, Associate Manager, Records Manager, and currently serves as an Enterprise Customer Success Manager at Mood Media. Tracy is skilled at mentoring and training teams, handling client interactions, and ensuring customer satisfaction. Tracy's diverse experience and strong communication skills make them a valuable asset in client relations and customer success.

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Previous companies

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Timeline

  • Enterprise Customer Success Manager

    August, 2020 - present

  • Premier Service Manager

    July, 2018

  • Quality Assurance Specialist

    March, 2017

  • Client Satisfaction Representative

    September, 2016