Zuriñe Echaniz Alonso

Zuriñe Echaniz Alonso has a diverse work experience spanning various industries and roles. Currently, they serve as a Customer Support Consultant at Moodle, where they manage incidents, develops resources, and optimizes resolution processes. Prior to this, Zuriñe worked as a Customer Care Specialist Level 2 at Soprano Design, providing provisioning, onboarding, and assistance for messaging platforms. Zuriñe also worked as a CX representative at sivasdescalzo, handling online order issues and creating templates and FAQs. In their earlier career, Zuriñe served as a Quality Analyst at SELLBYTEL Group Spain, managing a customer service team, and as a Tier 1 analyst at SELLBYTEL Group, providing customer support and technical assistance. Zuriñe also gained experience in IT support at Computacenter and worked as a waitress at Nicholson's Pubs. Additionally, Zuriñe has experience in camera and editing roles at PRBB and worked as a production runner at TV3, assisting with live shows and editing promotional videos.

Zuriñe Echaniz Alonso completed their education in Media Studies with a focus on Film and TV Production at Universitat Pompeu Fabra from 2008 to 2012. In addition to their degree, they obtained certifications in Critical Thinking from LinkedIn in March 2020 and in Excel PivotTables: Mastering PivotTables and PivotCharts from LinkedIn in February 2020.