Tien Tran is an experienced professional with a background in customer service and management. Currently serving as a Customer Service Specialist at Morgan Stanley since February 2019, Tien Tran focuses on establishing effective client relationships, problem-solving, and improving client service procedures. Additionally, Tien Tran manages operations at Shanghai Cafe, overseeing food production logistics and employee training, achieving a significant increase in output. Previous roles include Team Lead at BD, where Tien Tran enhanced operational efficiency and employee satisfaction, and Head Waiter at Cafe Trang, fostering valuable skills in communication and organization. Tien Tran holds a Bachelor of Science in Small Business Administration/Management from the University of Utah and an Associate of Science from Salt Lake Community College.
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