Mosaicx
Carmela Lazzara has a robust background in sales operations and account management, currently serving as the Sales Operations Manager at Mosaicx since August 2011. Prior to this role, Carmela worked as a Senior Account Executive at Canon Solutions America from January 2009 to August 2011, and held the position of Sr Corporate Account Manager/Team Lead at InterCall from January 2002 to June 2004. Carmela holds a Bachelor of Arts in Marketing from Northeastern Illinois University, which was obtained between 1997 and 1999, and a Teaching Certificate in Secondary Education from Roosevelt University, completed from 2003 to 2005.
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Mosaicx
Mosaicx is a cloud-based product that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple.