Mosaicx
Jeff Friesen is an experienced technology professional with a comprehensive background in architecture, information security, and cloud engineering. Currently serving as the Sr Director of Architecture and Information Security at Mosaicx since January 2019, Jeff has held various key positions in prominent companies, including Director of Cloud and Reliability Engineering at Intrado, Public Cloud and Site Reliability Engineering Manager at West Corporation, and Enterprise Data Architect at Computer Cable Connection - C3 Networks. Jeff's extensive career includes roles as Principal Architect, Enterprise Systems Architect, and Supervisor of Network Operations, demonstrating a solid foundation in network engineering and systems architecture from earlier positions at Spectrum Solutions, Solutionary, and Hewlett Packard.
This person is not in any offices
Mosaicx
Mosaicx is a cloud-based product that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple.