José Raposo Santos

José Raposo Santos possesses extensive experience in customer support and service roles across various industries. Currently serving as a Seller Support and Customer Care Agent at Moteefe since June 2016, responsibilities include assisting customers through Facebook, Twitter, and email in multiple languages, primarily English. Prior to this role, José worked at Teleperformance Portugal from March 2014 to May 2016 as a Customer Service Agent, providing support for video games, IT troubleshooting, e-receipts, and e-commerce for clients such as Microsoft, Zenimax, and Asos. Additionally, José held a position as a Back Office Employee at Portugal Telecom from March 2013 to June 2013, where duties involved quality control monitoring, order follow-up, and handling customer communications.