David Duque

Support Specialist at MotionPoint

David Duque has a diverse range of work experience. David started their career in 2012 as a Team Manager at Hoot/Wisdom Recordings L.L.C., where they managed a team of five and handled talent scouting, marketing, and performance opportunities for artists. In 2014, they worked as an Audio Visual Specialist at Lifelong Learning Society, improving lecturer satisfaction by setting up sound and visual equipment before each lecture.

Later in 2014, David joined Teatro Trail as an Audio Engineer, operating audio and lighting equipment for over 30 productions and assisting with stage management tasks. From 2015 to 2016, they served as an Audio Visual Technician at PSAV, where they maintained a high client satisfaction rating by setting up AV equipment for various events.

In 2016, David took on the role of a Sales Representative at Deep Ocean Sales & Distribution, expanding product distribution by establishing contacts with distributors, sending promotional materials, and adjusting product presentations based on different demographics. After that, they worked at Apple, initially as a Product Specialist from 2018 to 2021, effectively promoting Apple products and converting customers from competitor products. David then transitioned into an Applecare Advisor role, providing customer service, troubleshooting, and technical support to Apple customers.

Most recently, David joined Wix.com in 2021 as a Customer Care | Editor X | Adv Tech | Global Markets specialist. David offered technical support for Editor X and the Wix Editor, achieving high customer satisfaction scores and reducing the backlog of unresolved tickets. David also contributed to creating a culture of resource sharing and a pleasant working environment.

Currently, David is working as a Support Specialist at MotionPoint, starting in 2023.

David Duque began their education at the State College of Florida-Manatee-Sarasota from 2008 to 2011, where they pursued an Associate of Arts (A.A.) degree in Music. Following this, they attended Florida Atlantic University from 2011 to 2013, working towards a Bachelors of Arts in Commercial Music degree. David'sfield of study during this time was Commercial Music.

In addition to their formal education, David Duque also obtained a certification in B2B Sales Foundations from LinkedIn in February 2023.

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