Graham Jones

Graham Jones is a seasoned professional with extensive experience in technical support operations, systems engineering, and project management within the telecommunications sector. Currently serving as the Global Head of DIMETRA Infrastructure Technical Support Operations at Motorola Solutions since January 2011, Graham focuses on establishing best-in-class Technical Support Operations to enhance customer satisfaction for critical communications. Previous roles include Systems Engineering Manager overseeing Tetra Core Infrastructure and Lead Systems Engineer providing global technical consultation for mission-critical infrastructure. With a solid foundation in systems engineering gained through earlier positions at Motorola Ltd and Siemens, Graham possesses expertise in multi-technology applications, infrastructure deployment, and customer-facing consulting. Graham holds a Master’s degree in Electronic & Computer Systems Engineering from Loughborough University.