Credit Controller (12 Month Ftc)

Motorway is the UK’s fastest-growing used car marketplace – our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal.

Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of more than 400 people across our London and Brighton offices.

Motorway is now valued at over $1 billion and is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.

This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better

The role

We are looking for a brilliant Credit Controller to join our Accounts Receivable team on a 12 month FTC. The role will be responsible for the daily routine of debt collection, cash reconciliation, query resolution and other AR related tasks. The role will have significant scope to demonstrate your credit control skills to achieve results for our scaling operation here at Motorway.

This is an important role within the Finance team and is suited to an experienced, driven individual wanting to continue to develop their finance career in an ambitious and fast paced business. You will need to be able to effectively manage your own time in order to deal with multiple priorities. You will need to have a hands-on approach and a good eye for detail and be confident communicating with a variety of internal and external stakeholders.

Responsibilities include:

• Chasing debt on accounts across all Motorway customers / dealers
• Producing monthly electronic pdf statements
• Liaising with Dealers/Customers in regards to any payment queries - email, telephone and escalation of queries to the Account Managers and AR Manager to ensure they are dealt with appropriately
• Identifying customers at risk and/or accounts to be frozen
• Liaising with the wider finance team, dealer support and account managers to ensure timely customer query resolution and facilitate collection of overdue debts
• Secure customer remittance advice to ensure correct cash allocation on debtor accounts
• Timely and accurately allocate cash to customer invoices
• Reconciling complex customer accounts
• Monitoring unallocated payments and resolving allocations accordingly
• Monitoring Zendesk inbox for queries to be actioned in accordance with agreed SLAs
• Maximize cash collection and ensure debt KPIs are achieved, reconciliation of payments, managing discrepancies and disputes