Shyamal Roy

Shyamal Roy is a skilled technical support professional with extensive experience in network security and advanced firewall configurations. Currently serving as part of the Technical Support Team at Movate for Palo Alto Networks since April 2024, Shyamal has prior experience leading teams and providing expert technical guidance in roles at Wipro and CIMIC Group. Key responsibilities have included managing escalated support cases, collaborating with cross-functional teams, and ensuring high client satisfaction through exceptional troubleshooting and deployment of Palo Alto Networks products. Shyamal holds a Bachelor of Computer Applications from Panskura Banamali College and has a foundation in science from Rampurhat Jitendralal Vidyabhaban.