Duong Nguyen is a Business Transformation Analyst at Movi Vietnam since September 2019, focusing on project leadership for call center and cash-loan transaction projects. Responsibilities include defining project scopes, conducting impact analyses, and managing testing phases. Previously, Duong worked at Unilever from March 2016 to May 2019, holding roles as Process & System Management Specialist, where projects included Transportation Management and Gift Management Systems, and as a Customer Service Assistant, addressing distributor orders and customer complaints. Earlier experience as a Buying Assistant at ZALORA Group involved managing product information and transaction issues. Duong Nguyen holds a Bachelor's Degree in International Business from the University of Economics HCMC, earned from 2011 to 2015.
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