April Carroll

April Carroll, MBA, currently serves as an Adjunct Professor in Computer Studies at the Community College of Rhode Island and holds positions as Product Owner at Primary Residential Mortgage and Senior Systems Engineer at MoXi – A Global Mortgage Company. With extensive experience in technology management, April has developed a custom Encompass LOS environment for Mexican properties, enhanced company processes for improved productivity, and created integrations between Encompass and Salesforce. Previous roles include Systems Administrator at Semper Home Loans, Help Desk Manager at The Money Store and Homepoint Financial, and Remote Support Manager at Tech 911 Inc. April holds multiple degrees, including an MBA in IT Management and a Bachelor's in IT Business Management from Western Governors University, alongside several certificates focused on system networking and desktop technology from the Community College of Rhode Island.