Mozaic Services Limited
Haley Heath has extensive experience in managing and developing teams, forming strong customer relationships, and identifying process improvements. Haley has held various management positions in IT service operations, incident management, and customer relations. Haley has a proven track record of handling major incidents, maintaining SLAs, and managing service transitions effectively. Their skills include mentoring, coaching, and program management, contributing to the success of the businesses Haley has worked for.
Mozaic Services Limited
Mozaic is an independent consultancy, helping IT and Digital leaders assess and improve their strategy, delivery and operations. We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Areas in which Mozaic can help include: - Operating Model Design and Transformation - IT Service Management - Sourcing Strategies - Tooling & Platforms - Cloud Adoption - Agile Methodologies - DevOps / Automation - Operational Resilience - Cost Optimisation - Service Design