Nayla Novo

Nayla Novo is an experienced professional in the travel technology sector, currently serving as a Partnerships Manager at Mozio Group since April 2019, where responsibilities include developing strategic partnerships with Online Travel Agencies, Travel Agents, and diversifying into new areas like e-SIMs and parking solutions. Previous roles at Mozio included Strategic Account Manager and Sales Developer, where Nayla led strategic sales plans resulting in a 40% increase in conversion rates. Additional experience includes working as a Customer Success Expert at Spotless, a Customer Success Specialist at Hotel Staff, and an Account Manager at Instituto Secundario Privado Juan XXIII, all focused on delivering exceptional customer service and support. Nayla holds a Bachelor Degree in International Relations from Universidad Empresarial 'Siglo 21'.