Aaron Yan possesses extensive experience in technical support and service management, currently serving as the Technical Support and Service Head at MPDV Mikrolab GmbH since September 2015, where leadership of the China Support and Implementation Services team occurs, focusing on the installation of the HYDRA MES system and providing technical assistance to customers. Previously held positions include Senior Technical Engineer at Ctrip.com from March 2014 to August 2015, Senior Technical Support at 惠普企业服务 from August 2010 to March 2014, Application Support Team Lead at eBay from March 2009 to August 2010, and Help Desk Specialist also at eBay. Educational background includes attendance at Shanghai Dianji University.
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