Ashley Jenkins

Ashley Jenkins is an experienced mortgage professional currently serving as a Dedicated Loan Senior Specialist at Mr. Cooper since May 2015, specializing in managing delinquent mortgage portfolios and addressing customer account issues. Prior experience includes a role as Collector III at Citi from September 2014 to April 2015, where responsibilities included high-volume collections and compliance with government regulations. Ashley also held a seasonal customer service position in the Trugreen Division for ServiceMaster, delivering exceptional service in a fast-paced environment. Earlier work involved various administrative and customer service roles while attending college. Educational background includes graduating from North Central TX College and Lewisville High School.