Wesley James

Wesley James has extensive experience in customer service and management within the mortgage industry, currently serving as Vice President of Customer Service at Mr. Cooper since June 2016, following a role as Assistant Vice President. Prior to this, Wesley worked at Nationstar Mortgage from July 2012 to June 2016, handling a portfolio of over 1000 mortgage loans as Manager of Account Resolutions and previously as a Foreclosure Prevention Specialist. Early career contributions include an internship with the City of Center, where project development included drafting a hazardous waste recycling program. Previous positions also encompass various roles in the restaurant industry and warehouse operations, which provided foundational customer service and operational skills. Wesley holds a Bachelor of Science in Public Administration from Stephen F. Austin State University, earned in 2012.