LK

Laura K.

Senior Customer Experience Manager Germany & Lead Digital CX at MR MARVIS

Laura K. has a diverse work experience over the years. Laura started their career as a HR & PR Student Assistant at Scholz & Friends. Laura then interned at Nintendo of Europe GmbH before joining B2 Communications GmbH as a Junior Key Account Manager/Consultant. Laura later joined Facebook as a Client Solutions Manager in the CPG/Retail sector. Laura then worked at RIFF as a Client Manager, leading a team in Customer Care & Engagement. Laura also served as an Inside Sales Team Lead at Dopper. Most recently, Laura has been working at MR MARVIS as a Customer Experience Manager and Senior Customer Experience Manager in Germany.

Laura K. has a Bachelor of Arts (B.A.) degree in International Business Management from The Berlin School of Economics and Law, which they obtained from 2008 to 2012. Laura also has another Bachelor of Arts (B.A.) degree in International Business Management from Hanzehogeschool Groningen / Hanze University of Applied Sciences Groningen, which they obtained from 2010 to 2011. Additionally, Laura has obtained certifications in Sales Software, Inbound Marketing, and Inbound Methodology from HubSpot Academy in June 2021.

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Timeline

  • Senior Customer Experience Manager Germany & Lead Digital CX

    August, 2023 - present

  • Customer Experience Manager Germany

    March, 2022