Henar Magdy

Henar Magdy is a skilled customer success and service professional with extensive experience in managing customer operations across various industries. Currently serving as a Customer Success Manager at MSAAQ | مساق, Henar has a proven track record of leading teams, optimizing KPIs, and driving business growth. Previous roles include Customer Experience Senior Manager at Wasla Browser, where leadership of customer service training and quality functions was a focus, and Customer Service Manager at Bosta, emphasizing service excellence and customer satisfaction. Henar’s background also includes roles at Uber, beIN MEDIA GROUP, Etisalat, Otlob.com, and General Motors, contributing to expertise in community operations, technical support, and international sales. Henar holds a Bachelor's degree in Accounting and Business/Management from Cairo University.