Alessia Cerreto

Alessia Cerreto currently serves as the CRM Leads and Marketing automation Team Leader at MSC Cruises, where Alessia specializes in CRM, Leads generation, Direct Marketing, and Project management. Prior to this, Alessia held positions as a Personal vacation consultant Team leader and a Team Leader B2C Sales at the same company. Alessia also has experience as a Customer Care Specialist at Solaria Service DMC and as an Assistant event planner & meeting manager. Alessia holds a Master's degree in Marketing & Service Management, a Laurea Magistrale in Progettazione e Gestione dei Sistemi Turistici, and a Laurea triennale in Scienze del Turismo a Indirizzo Manageriale from Università degli Studi di Napoli Federico II.