Bill Hicks

Product Information Enrichment Specialist at MSC

Bill Hicks is an experienced professional specializing in content management and digital marketing, currently serving as a Product Information Enrichment Specialist at MSC Industrial Supply Co. since March 2021. Previously, Bill worked as a Marketing Content Freelancer and Chief Storyteller at WDH & Associates, enhancing client sales and online presence. Bill's extensive background includes roles such as Digital Marketing Content Manager at C-Line Products and Content and Social Media Strategist at One Complete Business, focusing on integrated multi-channel strategies and social media insights. Noteworthy achievements include automating content processes at Grainger, significantly reducing build time, and recruiting and managing staff at Essendant to improve product information quality. Bill holds a Master of Science in Written Communication from National Louis University and a Bachelor of Arts in English from Northeastern Illinois University.

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