Gunnar Schmidt

Customer Experience Manager & Scrum Master at MSD Switzerland

Gunnar Schmidt has extensive experience in marketing and customer solutions, with a strong focus on the dental and healthcare industry. Gunnar successfully established a new marketing strategy for dental products in the Germany market during their time at CP GABA GmbH/Colgate Palmolive. Gunnar also worked as a Product Manager and Dental Start-up Consultant at other companies before moving on to MSD Switzerland where Gunnar currently holds positions such as Customer Experience Manager, Scrum Master, Brand Lead Immunology, and Customer Solutions Manager. Gunnar's expertise lies in implementing Voice of the Customer systems and utilizing the Kano model to measure customer feedback and improve company services.

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Previous companies

Colgate Palmolive logo

Timeline

  • Customer Experience Manager & Scrum Master

    June, 2021 - present

  • Brand Lead Immunology

    October, 2016

  • Customer Solutions Manager

    February, 2015

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