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Stella Stavropoulou

Customer Experience Manager at MSD Greece

Stella Stavropoulou is a seasoned professional with extensive experience in customer experience and marketing across various sectors. Currently serving as a Customer Experience Manager at MSD Greece since June 2021, Stella has previously led initiatives in customer and digital experience at Eurobank from February 2015 to May 2021. Stella's career commenced at Egnatia Bank, where responsibilities ranged from marketing manager to marketing and communication executive, focusing on product launches and team building from January 2001 to May 2006. Additionally, Stella held the position of Department Head of Alternative Channels at Hellenic Postbank, overseeing the reengineering of customer service processes from June 2006 to February 2015. Beginning the career as an assistant account manager at ΝΕΧUS Marketing & Communication, Stella demonstrated expertise in marketing research and strategy from April 1998 to December 2000. Stella holds a Bachelor of Business Administration (BBA) in Business Administration and Management, Marketing from Athens University of Economics and Business.

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