Ghislain Ngaha

Ghislain Ngaha is a highly experienced professional currently serving as Projektleiter & Service Manager at msg life ag since February 2021 and as Design Thinking Talent & Business Coach at UDesign Solutions since July 2020. Previously, Ghislain held the role of Service Manager Europe at McKesson Europe AG from September 2017 to August 2021, focusing on enhancing user satisfaction with IT services. From October 2016 to August 2021, Ghislain was the Global Service Catalog Manager at Celesio AG, specializing in IT service management and catalog management. Before that, Ghislain worked at Profiforms GmbH from October 2011 to September 2016 in IT process and application management, ensuring service delivery aligned with SLAs. Ghislain began a career in support roles at WBS-TRAINING and Institut ZERP at the University of Bremen. Academic qualifications include a Master of Engineering and a Bachelor of Science in Systems Engineering, both obtained from the University of Bremen.