Steven Williams

Steven Williams is an experienced training specialist with a strong background in employee development and client services. Currently employed at MTM, Inc. since February 2014, Steven focuses on providing training and coaching, conducting web-based learning, and developing resource materials for staff. Previous roles include Customer Service Manager/Trainer at Terminix, where responsibilities involved managing client service representatives and developing training programs, and Client Service Coordinator at Restoration Hardware, where training sessions on new products were conducted. Steven's earlier positions include Training Manager at Opinion Access Corp, Senior Employee Development Specialist at Key Bank, and Training Manager at Citibank, showcasing a consistent emphasis on training and development throughout a diverse career. Steven holds a Master's degree in Corporate Communications from Iona University.