Ishmael Mona

Ishmael Mona has extensive experience in system engineering and network support, currently working at MTN since October 2014 as a System Engineer, providing 2nd and 3rd line support for bulk messaging clients and managing SQL Server 2014 and virtualization environments. Additionally, since April 2013, Ishmael has been part of MTN Business, delivering 1st and 2nd level support for premium customers and engaging in Cisco troubleshooting. Prior to this, Ishmael served as a Btec-Graduate at Tshwane University of Technology from January 2012 to June 2013, after earning an Associate's degree in Computer Systems Networking and Telecommunications from the same institution in 2012.